You can contact your local fire department at:Baldwin City Fire Department610 High Street, Baldwin City, Kansas 66006Phone: 785-594-3678Clinton Township Fire Department1177 E. 604 Road, Lawrence, Kansas 66047Eudora Fire Department930 Main Street, Eudora, Kansas 66025Phone: 785-542-3653Eudora Township Fire Department310 E. 20th Street, Eudora, Kansas 66025Phone: 785-542-2800Kanwaka Township Fire Department

For these issues, you can contact your local Police Department or the City of Lawrence's Municipal Court/City Prosecutor at:Baldwin City Police DepartmentAddress: 811 8th Street, Baldwin City, Kansas 66006Phone: 785-594-3850Website: http://www.baldwincity.org/152/Police-DepartmentEudora Police Department

1) What is the location of the emergency? This is the address where the emergency is actually happening. If you do not know the actual address, tell the dispatcher. They may ask the following:

You should be prepared to answer questions like these:Where is the fire?What is on fire?How large is the fire?Are any structures threatened? Are there flames moving close to any homes, buildings or gas tanks?Do you know if anyone is inside the housing or building?Do you know if anyone is hurt?While you are answering these questions, the dispatcher is also alerting the appropriate fire stations or another co-worker is alerting the appropriate fire stations and getting help on the way.  

If you accidentally dial 911, do not hang-up. Stay on the line and tell the dispatcher that everything is alright. If you don't, the dispatcher will automatically think that something is wrong and send a police officer to check.

The same dispatchers who answer the 911 calls also answer the non-emergency calls for service for all law enforcement agencies in Douglas County. When the dispatch center is busy, the dispatchers have to ask non-emergency callers to hold on while they answer the 911 calls. Every effort is made to get back to you as quickly as possible, and your patience and understanding is appreciated. 

911 is for emergencies or things that could become emergencies.Is there a threat to life or property?Are you or someone else the victim of a crime?Do you have a police emergency?Do you or someone else have a medical emergency?Do you need the fire department?If the situation seems urgent and has the potential to become dangerous, call 911. Dispatchers will determine whether your call should be handled by 911 or can be transferred to another person or agency. All other calls should be directed the non-emergency numbers. 

When you dial 911, you will speak to a fully trained Communications Officer in the Douglas County Emergency Communications Center. The dispatcher will relay all pertinent information received, via radio or phone, to the appropriate responding agency, be it Police, Fire, Ambulance.

Emergency dispatchers need to get accurate information to allow officers to make the best decision on how to approach the situation. Dispatchers handling fire and paramedic calls must also consider the well-being of the public and the safety of the firefighters and paramedics. Callers will be asked: Where What Who When (maybe) Why The information you provide a dispatcher is relayed to responding officers, paramedics or firefighters while they are on their way to the call.

The ECC also implemented an Emergency Medical Dispatch (EMD) Program in December 2004. The EMD protocols allow dispatchers to provide valuable medical pre-arrival and dispatch life support instructions to callers while an ambulance is responding to the location. Every Communications Officer must maintain EMD certification, which includes an initial 24 hour class, followed by continuing education requirements for recertification every 2 years.

The Everbridge system is provided for free to Douglas County residents by a grant through the NE Region Homeland Security Council. The system also is being utilized by a number of counties throughout the region.

The call notification system uses your location to send messages. For example, weather alerts are sent to you only when your location is included within the issued weather product. Your address also allows the county(s) you wish to receive alerts from to send targeted messages to you.

The Northeast Kansas Regional Notification System will send you a severe thunderstorm / tornado warning alert only if an address you list within your account is within that specific warning. If your address(es) is outside of that warning, you will not get an alert. You can verify you are signed up to receive severe thunderstorm / tornado warnings by logging into your account.

Everbridge is a “confirm and quit” system meaning that once you confirm receipt of the message, the system will not use other methods of notification to reach you.

No. The boundaries on our viewer show taxable land from the perspective of the County Appraiser’s office. If you are trying to resolve an issue that involves the exact placement of a property line, we recommend hiring a professional surveyor to determine where your boundaries are. For more information on professional land surveyors, the Kansas Society of Land Surveyors can be a good resource.

Yes and no. We map easements related to roads, but no private or utility easements.  If you are looking for easements in a particular area, you should check with the Register of Deeds office to find documentation in that location.

The measure tool is a great way to approximate distances. Ultimately, however, the map is a representation of property boundaries that cannot provide the level of precision that is available on a legal document.

GIS staff completed a four-year in-depth review of every parcel boundary in the county. As a result of our efforts, we have one of the most accurate tax parcel representations in the entire state. That being said, there are areas throughout the county that are challenging to represent, particularly in the oldest sections of towns where modern survey-grade documentation is limited.

If you want a map of your property, your best bet is to start with the interactive Property Viewer. This online map allows you to search for your property, zoom in and out to see it and its surroundings, and more. It even has a print tool that allows you to create your own maps.

Start by browsing our Geoportal. If you don’t find what you need, send us an email to gis@dgcoks.gov. Many times, we have already created something that may fit your needs. Depending upon the request, there may be a charge for staff time and materials.

Please see the Douglas County Fee Schedule for specifics about GIS maps.

Land is constantly being reconfigured, so updates happen every day in Douglas County. We update the map on a daily basis so that changes are available in a timely fashion. Keep in mind that each request to change a property line is unique and may have to be reviewed in multiple departments before it can be reflected on the map. In other words, a request to change something on Monday does not mean that it will show up on the map on Tuesday.

The search tool provides several different ways to search for a location. You can enter a PIN, Public Land Survey section, or even a place name such as South Park or Lawrence Municipal Airport. As you type in a search term, the auto-complete function will suggest possible matches for you.

Legal property dimensions are recorded on a number of legal documents, such as plats, deeds, and certificates of survey. When accurate measurements matter, visit the Register of Deeds office to retrieve the relevant documents for your property.

GIS stands for Geographic Information Systems. More than just a map, GIS is an organized collection of computer hardware, software, geographic data, and personnel designed to efficiently capture, store, update, analyze, and display all forms of geographically referenced information. GIS allows us to ask and answer questions from a spatial perspective, which supports better decision making and creates efficiencies in workflows. GIS data supports everything from property tax appraisals to emergency 911 response efforts to elections administration.